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At Little Girl Dresses.com we understand that while shopping for discount flower girl dresses, discount communion dresses, Christening gowns, ring bearer attire, baptismal gowns, boys sailor suits, girls sailor dresses, Christmas holiday dresses, and special occasion dresses that mistakes can occur. Your 100% satisfaction is our goal, which is why we provide this Return Policy page to assist you with the process. All of the details that you need to return your items should be here, but if not, feel free to call our Customer Service Team at 1-866-239-1253 or Internationally at 00+1+ 856-431-0759. Thanks for shopping with us!
RETURNS Since our clothing is all for Special occasions, we must receive a request for authorization within 24 hours of receipt of the items. Authorized returns are accepted if shipped back within one week of receipt by customer.
Clothes may be "tried on" but not "worn". Determination of whether an article of clothing is "worn" is at the sole discretion of Little Girl Dresses.com. If it is determined that the item has been worn, the signs of wear will be documented and the customer will be contacted, via phone or email, advising the customer that their refund has been declined. Special Orders are not returnable. Incomplete or damaged returns will be declined. Orders returned that do not adhere to our return policy will be declined or receive store credit only, at the sole discretion of Little Girl Dresses.
Authorized Merchandise to be returned must be sent, along with a copy of this slip, to:
Little Girl Dresses Returns Center 42 Notre Dame Drive
Delran, NJ 08075
Customer must call prior to returning merchandise to receive return authorization. Returns will not be accepted at any other location.If using USPS Priority mail, please DO NOT select signature required! This will only delay processing your return and refund. Thank you.
Cost of return shipping is the responsibility of the customer, other than in the case of product defect. Refunds will be issued within three (3) business days of receipt of the article from the customer. When credit appears on your credit card statement varies for each credit card company. We must charge a 15% restock fee for all items returned, which would be deducted from your refund upon our receipt of the returned item(s). NOTE: If this order qualifies for "Free Shipping" and any or all of the products are returned, the refund may cause the order total to fall below $150. If the order total is reduced below $150, the original shipping cost of $9.95 will be deducted from the refund amount.
To request a return form, simply email returns@littlegirldresses.com with your order number or call customer service at 1-866-239-1253 (Internationally Dial 00+1+ 856-431-0759) and Press "1" for Customer Service.
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